Frequently Asked Questions

Yes. Pool heat pumps are designed to operate in winter conditions, allowing you to extend your swimming season and enjoy a warmer pool for longer. Because heating performance decreases as temperatures drop, choosing the correct-sized heat pump is critical. Speak with our team and we’ll recommend the ideal solution for your pool and climate.

Maintaining your pool temperature is usually more economical than repeatedly heating a cold pool from scratch. However, a pool heat pump should not be expected to run continuously 24/7. Constant operation places unnecessary stress on the unit’s mechanical components, which can shorten its life span. 

During cooler weather, the heat pump also needs time to complete its automatic defrost cycle. Frost can build up on the coils as the unit extracts heat from the air, reducing efficiency. The defrost cycle removes this ice buildup, ensuring the heat pump continues to operate effectively. Allowing the unit to cycle normally helps maximise efficiency, performance, and longevity.

Yes. In many cases, running overnight can help maintain water temperature, although heating performance may be lower during colder overnight conditions.

Regular maintenance is essential for keeping your pool heating system running efficiently and preventing costly repairs. We recommend scheduling professional servicing at least once a year, preferably before the swimming season. During the service, our technicians will clean the components, check the refrigerant levels (for heat pumps), inspect the electrical connections, and ensure that all parts are functioning properly. This proactive approach helps extend the lifespan of your pool heating system and maintain optimal performance.

When advising customers, we examine factors like the size of the area needing temperature control, efficiency goals, budget, and visual preferences. Ducted suits whole homes, while splits efficiently cool individual spaces at a lower cost. Our team can assess your home and recommend the best system.

For whole-home climate control, our experts recommend ducted systems. Though pricier upfront, ducted provides reliable, energy-efficient heating and cooling in every room. Components are discreetly installed for aesthetic appeal. Ultimately, ducted systems are a worthwhile investment for all-house comfort.

Split systems tend to be more budget-friendly, with lower install and running costs than ducted. While ducted centralises cooling for the whole home, splits provide an affordable way to cool individual rooms.

Yes, we can supply you with a split system but for safe, reliable operation, we recommend professional installation by our licensed technicians. We have the specialist skills and knowledge for quick, quality split system placement.

A compact indoor unit connected by pipes to an external condenser provides efficient, zoned cooling without ductwork. It’s an affordable, non-invasive climate control solution.

Our skilled technicians properly site and install split systems to prevent issues like reduced efficiency or higher energy use. We’ll ensure your unit has adequate wall space in your home or apartment for optimal comfortable performance.

Yes.

Not all pool heat pumps are created equally. Some models can be noisy but can heat your pool to your desired temperature much quicker. Rheem new inverter series will produce just enough noise to let you know it’s running if you are standing right next to it and without it being a nuisance. 

We do recommend the average temperature to be 27 degrees.

This can vary depending on the size of your pool heat pump. Contact us today for a thorough evaluation that includes the running cost per month.

Yes. You can set the pool pump and heat pump to run when the solar panels production starts.

Close to your pool equipment and on a flat surface. We sometimes install a prefabricated concrete slab to achieve an even surface and the Rheem pool heat pumps come with adjustable feet for slopes.

We have single phase and three phase options available. It depends on the size of the unit you require to know how many amps are required.

The pool heat pumps we sell certainly do. To cool your pool’s water, the process is reversed so the heater will pull heat out of the water and put it back into the air. Just like a reverse cycle air conditioner.

No you don’t. The pool heat pump connects to your existing pool equipment.

It can cost as little as $30 per month to run a pool heat pump. Contact us for a thorough evaluation that outlines the monthly running costs.