A team who cares.

Our skilled team of HVAC technicians have the expertise to deliver prompt, reliable installations, maintenance, and repairs for all your air conditioning and heating needs.

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Meet the team

Where It All Began

The never to be forgotten story of why I started Relevant Air.

Friday afternoon, middle of summer, I’ve completed a massive week at work. It’s time for a beer and a dive in the pool!

Drove into my driveway and my neighbour followed me down. He looked distressed. He asked if I can get the air conditioning unit temporarily working. His wife has a medical condition and the heat impacts on her wellbeing.

I didn’t hesitate. If it was impacting on her wellbeing, I knew it was important.

His wife arranged for a local air conditioning company to visit site. They advised the air conditioning unit needs to be replaced. This is because there’s no refrigerant in the unit. To add refrigerant and identify the leak, it outweighs the cost of replacing the unit. She accepted the quote for the install immediately and paid the 10% deposit. They booked her in two weeks despite her medical condition and her need to stay cool.

Shouldn’t she have been a priority customer?

I checked the refrigerant levels and found that the unit has refrigerant. I looked at the remote controller and realised the unit is set to fan only mode, I changed the remote controller mode setting to cooling and the unit started blowing out cold air. Carried out a maintenance on the unit and everything was working fine.

The unit didn’t need to be replaced. It was the mode setting that needed to be changed for the unit to operate in cooling mode.

How many of us have been taken advantage of like this?

I have over 20 years of experience in all services we provide. I have also shared and trained my staff with my knowledge so they can provide you with the best experience. If you have a problem, our team will fix it from start to finish.

Become our client today and you’ll wonder how you ever managed without us.

The Relevant Air Journey

With over X years of experience, Relevant Air has a rich history leading to the level of professionalism and quality we pride ourselves on today.

  • Founded

    Shane and his business partner founded Relevant Air with the goal of promptly resolving customer issues in one visit through a well-stocked inventory. Noticing a gap in industry knowledge of older air conditioning units, they leveraged their expertise to provide comprehensive tech support. With a commitment to customer satisfaction, stocked vans, and specialised knowledge, they positioned Relevant Air as a trusted and reliable HVAC service provider.

  • Authorised Warranty Agents 

    Relevant Air reached a milestone by becoming an authorised warranty agent for Accent Air and Rheem, solidifying their air conditioning and pool heating expertise.

    As a warranty agent, Relevant Air gained support to promptly address customer issues with Accent Air and Rheem products.

  • Proprietorship

    Relevant Air achieved a milestone by transitioning to a proprietary limited company with Shane assuming full ownership, demonstrating his commitment to the company's growth.

    Becoming a Pty Ltd company and Shane taking sole ownership provided a foundation for expanding market presence and delivering quality air conditioning services.

  • A Family Business

    Relevant Air transitioned to a family-owned business when Hayley, Shane's wife, joined the company, gaining synergy and a unified vision.

    As a family business, Relevant Air fostered trust, reliability, and commitment to customer satisfaction through a personal, welcoming approach.

    The familial connection enabled Relevant Air to build long-lasting customer and employee relationships with exceptional, personalised service.

  • New Values

    The arrival of Hayley and Shane's first child Allara was an exciting milestone that strengthened their resolve to provide exceptional service and care to customers with the same dedication they showed their growing family. As new parents, Hayley and Shane were driven to build a successful business that reflected their hard work and values while supporting their family.

  • Extended Values

    The arrival of twin girls Kiah and Kirra completed Hayley and Shane's family, expanding their devotion as parents to encompass their business with exceptional service reflecting their family values and renewed inspiration to build a thriving company. As parents of three children, Hayley and Shane's commitment to excellence both at home and with Relevant Air will shape the business's future success while setting an example for their family.

Cathy Bridge

“I highly recommend this company! We used them to fix our air conditioner. From the initial phone call with their friendly team to the tech they sent out who was very knowledgeable and professional. Would not hesitate to use them again.”

June 17th, 2024

Stephen Wilkey

“Shane and Will were efficient – they acted like they were working on the clock, which they were as I was paying by the hour, so that was good.

They still have stock of parts for my Accent Airconditioner (Accent shut down their business over 10 years ago) and quickly and efficiently repaired it unlike other companies who said my only option was to install a new unit, which would have been much much more expensive.”

February 16th, 2024

Brien Coram

“From my initial contact to the on-site repairs, my experience with the Relevant Air team has been an absolute pleasure. The team are pleasant, efficient, have deep knowledge of my (Accent Air) system, and offer proactive, realistic, tangible advice on service options. I cannot speak highly enough of Shane, Hayley and team, and look forward to a lasting relationship with Relevant Air.”

February 9th, 2024


“Thanks for doing a good job and getting my ac working again relevant air!”

February 2nd, 2024

Kelly Harris

“Thanks for the great work guys!”

February 2nd, 2024

Taylor Middleton

“Hayley is the best in business! You are in safe hands if you work with these guys!”

February 1st, 2024

Hayley Smith

“I had an amazing experience with Relevant Air and Water. The customer service was outstanding and the product exceeded my expectations. I highly recommend them to anyone looking for a good quality A/C and excellent service.

Thanks again!”

January 20th, 2024

Dakota Manton

“Only the best from relevant air and water!
Always more than willing to go out of the way to help. Shane and Hayley have done a fantastic job growing a small family business into one of the best services Sydney wide. I wouldn’t recommend anyone else in the industry.”

January 19th, 2024

Adam Grono

“Replaced air con units in two of my fitness business locations. One too far gone and the other damaged in a storm by flooding.

The new ones performing so much better than the old ones. Nobody wants to sweat it out more than necessary – Relevant Air & Water fixed that!”

January 19th, 2024

Christie Sowter

“Relevant air did a fantastic job of fixing our air conditioner. They were professional, fast and very friendly. I found them very helpful and honest in what can sometimes be a dishonest trade. From my first phone call with them they were extremely helpful and knowledgeable. I highly recommend them to everyone!”

January 18th, 2024


“When your ducted air conditioning isn’t working who do you call?
Relevant Air & Water.
Fantastic professional work. Friendly. Fast and Honest. Relevant Air & Water thank-you for attending to our ducted air conditioning.
We are happy to recommend this service.

January 3rd, 2024


“These guys are great! Very honest operators in what is not always an honest industry! There is a lot of pride taken in their work and complete customer satisfaction is the result. We had a problem with our A/C which another company told us was unrepairable and we would need a completely new system. We asked Relevant to have a look and they fixed it for a fraction of the cost and it’s going strong a year later. Highly recommend!”

October 27th, 2023

Are You Ready for Year-Round Comfort?

Let our technicians deliver heating, cooling, and pool heating quotes to keep your home and pool comfortable no matter the season.

Yes, Quote Me!
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